Add an AI support chat widget to Shopify

How VibeCS works on Shopify

1. 1.Paste your site's address into the dashboard. VibeCS crawls your public pages and builds the bot from them. Nothing to upload, no training data.
2. 2.Ask it the questions your customers ask. Pick a tone: friendly or direct. Adjust the color to match your brand.
3. 3.Paste the snippet into theme.liquid, just above the closing body tag. The chat bubble appears on your site and answers from your pages only.

Where to paste the snippet in Shopify

1. 1.In Shopify admin go to Online Store, then Themes.
2. 2.On your live theme click the three dots, then Edit code.
3. 3.Under Layout open theme.liquid and find the closing </body> tag near the bottom.
4. 4.Paste the VibeCS snippet on the line just above </body>, then click Save.

The snippet is one line. The dashboard generates yours with your site's own id:

<script src="https://cs-vibe.com/widget/v1.js" data-site-id="your-site-id" data-persona="buddy"></script>

What the bot can answer

• Anything on your public pages: pricing, hours, policies, how-tos, product details, contact options.
• In your words. It answers from your content and doesn't invent policies you don't have.
• At any hour, on every page where the snippet runs, on phones and desktops.
• When it doesn't know, it says so and points the visitor to you. On Pro it offers to take their email.
• It re-reads your site every week, so updates to your pages reach the bot on their own.

Questions people ask before installing

Does it know my products?

It knows what's on your public pages: product descriptions, collections, shipping and returns policies, FAQs. It doesn't look up live stock or a specific order's status.

Do I need an app from the Shopify App Store?

No. It's one line in theme.liquid. If you switch themes, paste it into the new theme the same way.

Do I need a developer?

No. You paste one line of code into theme.liquid, just above the closing body tag. If you'd rather not, the dashboard can email the exact steps and the snippet to whoever manages your Shopify site.

What does it cost?

$8 a month for the base plan, $12 a month for Pro, which adds an inbox of every conversation, lead capture when the bot can't answer and a weekly digest, or $99 once for everything, forever. You can test the bot on your site before paying.

Will it slow down my Shopify site?

No. The widget is one small script that loads after your page, and the chat itself runs on our servers.

What happens when it doesn't know the answer?

It says so and points the visitor to you instead of guessing. On Pro it offers to take their email so you can follow up.